In our ‘Getting To Know’ Series, we regularly feature staff, students, and other community members of NUS Business School, who make us who we are – you know, the ordinary people who make an extraordinary difference to our culture.
We’ve all had issues from time to time with our PCs and laptops, and it can be a frustrating experience. So who do you call when things go haywire? Well, most likely our IT team and in particular, Gordon Loke.
Gordon’s philosophy in life is to do good and be good, and so as an IT support specialist in the School’s IT team, he’s always ready and willing to help others. After we barged into his office in Biz-2 (a ‘cave’ of the sorts, with plenty of IT equipment, and a big music stereo), Gordon had to open up to us:
Name: Gordon Loke Wai Hoong
Role & Department: I work in the IT team of the School and provide IT support for issues related to PCs, the internet, and take care of all the digital signage.
No. of years of service: I joined the School in 2009, so almost six years now.
Describe yourself in three words: Responsible, friendly and patient
My all-time dream is: Hmm. Can’t think of one, but my dream right now is to go on a holiday to Hong Kong with my wife and friends. And it’s becoming a reality in October (fingers crossed!)
My super-power is: It’s my “can-do-attitude”, which is also a prerequisite for my kind of job.
Coolest fact about my team/department is: We’re all very caring and helpful. We cover for each other easily and work great as a team.
Three things I love about my job: One, it’s very close to my home; I walk to work sometimes. Two, due to the nature of my job, I meet employees at all levels of the organisation, from the lowest rung of the ladder to the highest. And finally, I like the unknown challenges on the job that help me push my limits.
During weekends I love to: Sleep, listen to music and watch movies. I like listening to Chinese and Western classical music.
Best advice to my co-workers: 1) Give the best of yourself at your job. Be grateful. Improve your competencies. Take courses, read books, keep increasing your knowledge in your area of activity. 2) Be pleasant, positive and show genuine kindness when you can – you’ll be amazed to discover unique qualities in everyone. I strongly believe that there are no bad people, but only bad circumstances. Always give others a second chance. 3) Experiment. Take risks.
Gordon is a specialist associate in the IT unit of the School. He was born and raised in Singapore and completed a diploma in Informatics. Prior to joining the School, he worked for several organisations, including oil and gas company, KBR.