Ong Hua Han was deciding between NUS Business School and another university which was nearer home and most importantly, on flatter ground. Even his family doctor discouraged him from NUS because it would be hard for him to move around its hilly terrain. He was born with a condition called brittle bone disease (Osteogenesis Imperfecta), and moves around mostly on a wheelchair.
Then the BBA office reached out to the family. Its staff invited Hua Han and his parents to the school. Over a cosy tea session, they talked about the challenges and possibilities of NUS – accessibility, safety, health; and how the office could assist him if he joined the school. Then – and his mother fondly remembers – the Assistant Dean, Dr Helen Chai, personally took them on a walk around the school, showing him the routes that were wheelchair-accessible – in her high heels!
He remembers that there was a drop step near the bus-stop he would not be able to negotiate with his wheelchair. BBA Office connected with the now Office of Campus Amenities (then called Office of Estate and Development), and a ramp for wheelchair access was built. The office also, when needed, helped schedule his lessons so they did not run back to back and thus he had time to get to each class on time.